☕ Coffee & Connect: The Standard Is in the Detail


Creating Hospitality Experiences Guests Remember

If you walked into your business today as a first-time guest — what would you notice?

As a business owner on the Meander, it’s the small details that make you stand out and thrive. This Coffee & Connect welcomes Nicky Cawood, founder and director of Service Excellence Staffing Solutions, for a conversation every hospitality owner and manager needs to hear. Don’t miss this informative event.

What we’ll cover:
✔ Staff presentation & training
✔ Consistency of service
✔ First impressions that matter
✔ Building standards that hold — even when you’re not there

Member Perk:
🎁 Complimentary consultation for MMA members on staffing, training & service standards

📅 7 October
🕙 10:00
📍 Weltevreden Manor

RSVP with Thuli:
📧 administration@midlandsmeander.co.za
📞 +27 (0)69 725 1916

Hosted by the Midlands Meander Association